Cancellation Policy

Overview

We do not offer a general refund policy. However, some items in our store may be offered as a subscription, a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew, you may cancel at any time before the renewal date.

If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails contain links to your order, where you can manage your subscription directly.

Pre-Orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product that is not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfil and charge the full or remaining payment at a future date.

• You can cancel a partially paid pre-order that has not yet been fulfilled.
• If the order has already been fulfilled, cancellation is not available.